How we protect your cloud access

Staxly holds no password to your cloud. Scanning is read-only, and you can remove our access at any time without asking us.

From connecting to a recorded fix

  1. You trust Staxly’s sign-in. No password changes hands.

    Your Azure tenant trusts a token Staxly signs, valid for 10 minutes. Staxly no longer uses any password for your cloud, and a check on every code change refuses code that would.

  2. Staxly reads, and does not touch.

    Scanning uses Azure’s read-only role. Changing anything needs a separate identity you set up and give a role to.

  3. The record can’t be edited.

    Each security fix Staxly applies is written to a log the database refuses to change or delete while your account is open.

What Staxly sees, and what it never sees

Reads

  • The list of what you run, and how each part is configured
  • Who has been given access to what
  • Microsoft’s own security and cost recommendations
  • What each part costs
  • The activity log: who did what, and when
  • Only if an admin turns it on: counts from app monitoring of which app calls which and how many of those calls failed; and, only if an admin also turns on watching for unusual failures, how many requests each app answered and how many failed
  • Only if you turn logging on and let Staxly read it: answers to fixed questions about requests to your storage, such as how many used outdated encryption, and from which addresses
  • Staxly keeps your resources' tags, names and values, as part of the description of your estate.

Never reads

  • Storage keys or Key Vault secrets
  • The contents of your files, databases or messages
  • Error messages, the web addresses people visit, or database queries, in your logs or monitoring data

A test runs on every change to Staxly’s code and fails if Staxly’s code asks Azure for a list of keys, secrets or passwords.

Where your records go

When you turn logging on, your records stay in your Azure, in your own log workspace. Staxly reads an answer from them when it needs one and keeps only the answer: a count, a date, and the names and addresses that appear in the record, as they appear there. If you turn on watching for unusual failures, Staxly keeps the times an application failed more than its rule allows, with the request and failure counts for those times, for 90 days, for reports. Turning it off deletes them straight away.

Other companies involved

CompanyWhyWhat it receives
AnthropicWrites plain-language summariesResource names, types, groups, regions, sizes, tags, costs and finding text, plus any feedback you send. Never stored configuration.
Microsoft AzureHosts StaxlyWhat Staxly stores
ResendSends emailEmail address and the message
StripeTakes paymentYour billing details
GitHubSign-in, and pull requests if you install it

Leaving Staxly

If you disconnectDisconnecting a cloud account deletes what Staxly found about it: every part, every finding and every grouping, and the times its applications failed more than usual. It also deletes the record of when each check passed or failed, unless you choose to keep it, or another of your connections still reads that subscription. The record of fixes Staxly applied, and the evidence log, are kept while your account is open; they do not change.
If you close your accountIf you close your account, Staxly stops reading your cloud straight away. 90 days after you close it, Staxly deletes your organisation’s data from its database, including the record of fixes and the evidence log; until then you can reopen it. Staxly’s database backups are kept for 14 days after that, and its own system logs for up to 30 days. Stripe, Resend, Anthropic and GitHub keep their own copies of what they received, under their own policies. Staxly keeps an anonymous note that an account was deleted, with the dates and how many records went.
Cut us off yourself.Remove the trust or the role assignment in your tenant. Access ends, without asking us.

Certification

Staxly does not hold SOC 2, ISO 27001, PCI or HIPAA certification of its own, and its reports never give a compliance score. What it produces is evidence your auditor can use.